Say hello

Got a question? Our Help & FAQ section might have the answers – it's updated regularly, so it's worth a quick look before reaching out.

If the FAQs let you down and you still need us, just hit the 'Contact Us' button at the bottom of any FAQ page.

Ready to place an order? You can do it online, or give us a call at 1 855 246 3333*

By Phone

Orderline: 1 855 246 3333

Customer Care: 1 855 753 4444
Available: Mon - Fri (6am – 7pm Eastern Time) · Saturday (6am – 1pm Eastern Time) · Sunday (Closed)

(*Calls to 1-855 numbers are toll free. Please check with your phone or cell provider for any access charges.)

By Post

Please write to us at:

Cotton Traders
Neptune House
Pacific Court
Pacific Road
Altrincham
WA14 5BJ

Best wishes,
The Cotton Traders team