Say hello

Got a question? Our Help & FAQ section might have the answers – it's updated regularly, so it's worth a quick look before reaching out.

If the FAQs let you down and you still need us, just hit the 'Contact Us' button at the bottom of any FAQ page.

Ready to place an order? You can do it online, on our app, or give us a call at 0844 844 1111*

Looking to reach us from abroad? Click here for international contact info.

By Phone

Orderline: 0844 844 1111*
Available: Mon - Fri (8am - 6:30pm) · Saturday (8am - 6pm) · Sunday (10am - 6pm)

Customer Care: 0161 286 4321
Available: Mon - Fri (8am - 6:30pm) · Saturday (8am - 6pm) · Sunday (Closed)

(*Calls to 0844 numbers cost 7p a minute plus your phone company’s access charge)

By Post

Please write to us at:

Cotton Traders
Neptune House
Pacific Court
Pacific Road
Altrincham
WA14 5BJ

Best wishes,
The Cotton Traders team